ARPU can connect to your Klaviyo account and pass along metrics to use in your Klaviyo flows.
Connect Klaviyo
To request access to this feature, email support@getarpu.com.
Once enabled, go to your Klaviyo settings and copy your public key. Then, log into ARPU and go to the Settings page. At the bottom of the settings page, find the field for your Klaviyo public key and click connect.
ARPU Metrics
Once you've connected your Klaviyo account, ARPU will pass along the following metrics (and associated details):
Delayed charge
days_delayed
days_delayed_since_original (how many total days the subscriber has delayed shipments since the original charge date)
delayed_date (date the subscription was moved to)
line_items (summary of the order)
original_date (date of initial order)
previous_date (date of order before delay)
total_times_delayed (how many times the subscriber has delayed shipments)
Added items to upcoming order
Added items to upcoming order value
charge_scheduled_at (date of next charge)
current_line_items (summary of what is in the order now)
current_subtotal
previous_subtotal (subtotal of original order)
purchased (what product was added to the upcoming order)
purchased_subtotal (subtotal of added items)
Added one time purchase
Added one time purchase value
current_line_items (summary of what is in the order now, original order + 1-time purchase)
previous_line_items (summary of what was in the order before the 1-time purchase)
price (price of 1-time product)
purchased_product (product name)
quantity
total_times_purchased (how many times the subscriber has purchased this product)
Sent upcoming order email
campaign_name (ARPU campaign)
charge_scheduled_at (date of next charge)
email_template_name (ARPU template)
sent_at (date and time of send)
subscription_service_charge_id
Let us know if there are any additional metrics you want!